Versatile Luxury Wedding Cinematography & Photography is one of London’s leading wedding specialists. They take pride in their ability to film in national and international locations, capturing the elegance of each wedding and creating unforgettable memories that last a lifetime.
The first challenge was to take their existing branding and create a custom WordPress website to promote their services and case studies. Without a destination to showcase their work or a means of making contact for hire, the Laravel App would be half as beneficial for the Versatile team.
The client photography and video gallery was the cherry on top. To create a secure area that would improve the customer’s journey and experience. And while there are off-the-shelf solutions on the market, Versatile wanted one that was tailored and integrated with their brand, which required a bespoke system.
With the brochure site being built on WordPress, we did consider the same approach for the portal but soon realised the limitations this would create for us and Versatile with such large uploads and communications with the client. Instead, we looked at Laravel for the solution using a technology stack that included:
In a single session, the bespoke Laravel App allows Versatile to create a customer account and galleries for large videos and photos for the client to view and download. Versatile can communicate with the client when a project is updated and offer individual and bulk downloads of the original files.
We wanted to ensure the user experience was simple and easy to use for both the Versatile team and the client. The administrator and client screens are very similar, which creates a familiar user experience for each user type. We simplified the process of uploading large files, such as video files that can be tens of GBs, and made it simple for the client to access, find, and download their event imagery and videos.
Uploads
Downloads
The custom client Laravel App provides unique notification types for the Versatile team and the client. Each notification alerts admin users and clients of tasks completed, errors, and updates to a project using Laravel’s built-in notifications system.
Admin Notifications.
Client Notifications:
To ensure deliverability, we integrated Mailgun via their API to send and track emails, guaranteeing an average delivery rate of 97.4%, beating the industry average of 85%.
Along with email notifications, clients of the portal also receive SMS notifications, providing a mobile number is added for the client. This was integrated using Twilio’s Programmable Messaging API.
In addition to the bespoke client photo gallery, we developed a WordPress brochure website to promote Versatile’s work and services, with the primary goal of converting visitors into clients. Once onboard, Versatile can open a personal account on the portal for the client to view photography and videos from their event.
To effectively showcase Versatile Photography and its work, we designed a bespoke WordPress theme that reflected the culture of the clients’ weddings and displayed large format imagery and looping videos in the headers to capture the audience’s imaginations and to sell in the dream.
Like almost all of our websites, the brochure website is built using WordPress, which has an intuitive page builder tool that allows Versatile to create visually stunning pages and case studies optimised for SEO and page speed.
Launch websiteSince the launch of the Brochure site and the Customer Gallery, Versatile has already seen a significant uptick in improved brand recognition and customer satisfaction with an end-to-end experience from first contact to the final production of photos and video. If you’d like to see how we can support your customers’ journey and recognition of your brand, get in touch. We’d love to hear more.